- Our training provides you with the skills to use certain tools safely; misuse of these tools may lead to injury for which Suffolk Wildlife Trust cannot be held responsible.
- Our training takes place in outdoor locations which are not always suitable for people with restricted mobility, however we will always try our best to find a location suitable for all candidates. Please contact us to discuss access and mobility before making a booking if you think this might be an issue. Please let us know in the medical declaration form whether you have any additional needs.
- Full payment is required at least two weeks before the start of the course. Please note that if payment in full is not received two weeks before the start of the course, your booking will be cancelled and you may still be charged. Payment plans are available please contact finance@suffolkwildlifetrust.org for further details.
Please let us know in writing as soon as possible if you wish to cancel your place on the course.
Cancelling a confirmed place will incur charges as below:
Cancellation more than 31 days before the course 10% of total booking cost
Cancellation 15 – 31 days before the course 50% of total booking cost
Cancellation 14 days or fewer before the course 100% of total booking cost
In the event that Suffolk Wildlife Trust has to cancel a course due to extreme weather or other circumstances beyond our control, we will inform you at the earliest opportunity and will offer a full refund for the cost of the course.
- The contact details supplied will only be used for administrative purposes relating to the course. Personal details will not be shared with third parties, other than those associated with the qualification/accreditation (if applicable).
- Suffolk Wildlife Trust’s Complaints and Appeals Procedures can be downloaded here.